Privacy Policy

Introduction

Groupe IJP, owner of the RenovSmart platform, is committed to protecting your privacy and ensuring the confidentiality of any personal data you provide. In compliance with the General Data Protection Regulation (GDPR), all data collected through our services is processed securely and confidentially.

We encourage you to read this Policy carefully. For any questions, contact us at: [email protected].

1. Data Controller

Groupe IJP
Cours Saint-Michel 30b, 1040 Etterbeek, Belgium
VAT: BE1009.934.603
Email: [email protected]

Groupe IJP is responsible for processing the data collected via RenovSmart.

2. Purpose of Data Collection

We collect your personal data to:

• Create and manage your RenovSmart user account.
• Process your requests for quotes and contacts.
• Validate reviews posted on professional profiles.
• Personalize our services with AI-based recommendations.
• Optimize our services through statistics.
• Communicate updates and offers with your consent.
• Provide high-quality after-sales support.

Data may also be used to improve our services and generate statistical analyses.

3. Data Collected

We collect the following categories of data:

• Identification data: name, surname.
• Contact details: email address, phone number.
• Location data: postal address.
• Media data: photos, videos.
• Technical information: IP address, geolocation, pages visited.

These data are retained only for the time necessary to achieve the specified purposes.

4. Cookie Policy

Our site uses cookies to:

• Simplify navigation.
• Optimize performance.
• Provide personalized content.

You can configure your browser to block cookies, but some features may not work properly.

5. Data Security

RenovSmart implements technical and organizational measures to protect your data from unauthorized access, loss, alteration, or disclosure. Sensitive information (certificates, attachments) is securely stored.

In case of a data breach, we will notify authorities and affected users within the legally required 72-hour timeframe.

6. Data Sharing

Your data is neither sold nor shared with third parties, except:

• To comply with legal obligations.
• For partnerships related to service execution (e.g., hosting).
• With your explicit consent.

7. Data Retention

We retain your data for the time necessary to achieve the specified purposes. Once these goals are met, data is deleted or anonymized.

8. Your Rights

You have the following rights:

• Access: obtain information about your data.
• Rectification: correct inaccurate data.
• Erasure: request the deletion of your data.
• Restriction: limit the use of your data.
• Objection: object to the processing of your data.
• Portability: transfer your data to a third party.
• Consent withdrawal: withdraw your consent at any time.

To exercise your rights, contact us at: [email protected].

You can also file a complaint with:

Data Protection Authority
Rue de la Presse 35, 1000 Brussels
Phone: +32 (0)2 274 48 00
Email: [email protected]

9. Minors

RenovSmart is not intended for persons under 18 years of age. We request that these users do not provide any personal data.

10. Policy Updates

RenovSmart may modify this privacy policy at any time to reflect legislative changes or service improvements. Users will be notified of any significant changes.

11. Governing Law and Jurisdiction

This policy is governed by Belgian law. In case of disputes, only the courts of Brussels shall have jurisdiction. Before taking any legal action, parties agree to seek an amicable resolution.

Issued in Brussels, January 6, 2025.

John Salvatori
Administrator Groupe IJP
Cours Saint-Michel 30b, 1040 Etterbeek, Brussels
Email: [email protected]