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ENThe company Groupe IJP, with its registered office at Cours Saint-Michel 30b, 1040 Etterbeek, Belgium, registered with the Crossroads Bank for Enterprises under number BE1009.934.603 (hereinafter referred to as "RenovSmart"), operates a web and mobile platform called RenovSmart.
These terms and conditions of sale (hereinafter referred to as "TCS") govern the contractual relationship between RenovSmart and its clients (hereinafter referred to as "Client") and define the respective rights and obligations of the parties concerning the sale of services offered through the platform.
These TCS define the terms for subscribing to, using, and paying for the services provided by RenovSmart, including:
Any order implies full and unconditional acceptance of these TCS by the Client.
RenovSmart offers both free and paid services. Paid services include:
Prices are quoted in euros and are subject to applicable VAT. RenovSmart reserves the right to modify its pricing. Any changes will be communicated to the Client at least 30 days before implementation.
Orders are placed online via the platform. The Client receives an order confirmation by email.
Payment: Payments are secure and can be made by credit card or bank transfer. In case of non-payment, RenovSmart reserves the right to suspend access to services until payment is made.
Billing: Invoices are provided electronically and sent via email.
Premium subscriptions are valid for one year and renew automatically unless terminated in writing via email to [email protected] at least 30 days before the end of the current term. RenovSmart may terminate or suspend a subscription in case of serious breach by the Client of these TCS, without prejudice to claims for compensation.
RenovSmart acts solely as an intermediary between users and registered professionals. The company cannot be held liable:
The Client is responsible for the accuracy of the information they provide on the platform.
All content on the platform (texts, images, logos, etc.) is protected by copyright. Any reproduction, even partial, is strictly prohibited without written authorization from RenovSmart. Businesses retain ownership of their content (photos, videos) but grant RenovSmart a non-exclusive license for promotional use.
RenovSmart commits to processing personal data in compliance with the GDPR. Collected information is used solely for providing the offered services. Clients have the right to access, rectify, and delete their data by contacting [email protected].
RenovSmart shall not be held liable for delays or failures to fulfill its obligations in the event of force majeure (natural disasters, cyberattacks, etc.).
In the event of a dispute, the parties agree to seek an amicable solution before initiating legal proceedings. Failing this, any dispute shall be submitted to the exclusive jurisdiction of the courts of Brussels.
In accordance with legislation, consumers have a 14-day withdrawal period after subscribing. However, by accepting immediate access to paid services, the Client expressly waives their right of withdrawal.
RenovSmart may use subcontractors or partners to provide maintenance, hosting, and other technical services. These partners are contractually bound to comply with confidentiality and data security requirements under GDPR.
RenovSmart reserves the right to modify these TCS. Any changes will be published on the platform and notified to the Client.
John Salvatori
Administrator Groupe IJP
Cours Saint-Michel 30b, 1040 Etterbeek, Brussels
Email:
[email protected]
